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Technical Support

Experiencing some technical difficulties?

Searching for satellite signal

Make sure that you have a clear view of the sky. Obstructions such as trees can cause this issue. If you have a portable antenna, try moving it to different areas to see if you are able to pick up signal. If you have checked all of your antenna settings and still need help, contact your antenna manufacturer:

  • King Controls: 800-982-9920
  • Winegard: 800-788-4417
  • KVH: 401-847-3327
  • MotoSat: 801-895-3308


Error code displayed by the set-top

Error codes can range from non activated service to invalid set-top information. If you are receiving an error code via the DISH set-top, please contact 1-800-333-DISH. You may need to reactivate or have a rehit sent due to inactivity of the DISH Mobile set-top.


Already have a satellite antenna?

Need to know if your automatic antenna or mobile antenna is compatible with the Pay-As-You-Go program from DISH?
DISH programming works with most DISH-compatible antennas offered by various manufacturers such as Winegard, King Controls, and KVH. In most cases, DISH compatible automatic antennas or mobile antennas built within the last 3-4 years have a high likelihood of working right now on DISH.
Older satellite antennas on the used market OR the satellite antenna equipped on your RV from the factory may have documentation indicating the antenna works on DISH. However, it is suggested to call the manufacturer of your satellite antenna to verify current DISH compatibility. In some cases, your existing satellite antenna may require updates or revised hardware to function reliably on DISH.
Here is a quick list of some of the DISH compatible antennas that we offer: 

View the complete list of compatible satellite antennas

Don’t see your antenna listed here? Contact your satellite antenna manufacture to make sure it works with DISH.

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